Copyright 1997 - 2008 ODEC
Dominion Repair Service, Inc.
An Operating Division of Old Dominion Enterprises
Corporation
Post Office Box 30521
Alexandria, VA 22310
(703) 768-3510
8 am - 5 pm Monday through Friday
Remote Support

Computers Repaired Nationwide via Remote Control Software
No Need to Take Your PC to a Computer Repair Shop Anymore!

Using our remote control service, we can fix almost any PC problem. No more expensive hourly rates or surprises at the end of the repair.

Just sit back in front of your computer monitor and watch as we make repairs to your computer right over your broadband Internet connection.

          - You won't frustrate yourself for hours trying to figure out how to fix your computer              or network

          - You won't need to take your heavy desktop or laptop computer to a repair                         shop

          - You won't need to wait at home all day for a repairman to show up

          - You won't be surprised by a huge repair bill - you can stop the session at                          any point in time

          - You can learn how to use a program in the privacy of your home

          - You save money using remote support

Our remote support service requires your computer to be equipped as follows:
          
          1. Windows 98 or newer operating system
          2. A properly working broadband connection to the Internet (cable or DSL)
          3. Our custom remote control software installed on your computer

When the remote session is over, the remote control program will be completely uninstalled and give you a confirmation message that your PC is no longer controllable by remote control until you initiate another support session.

The following problems can usually be resolved by remote support:

Software installation and configuration
Email setup & configuration
Virus removal
Spyware and Adware removal
Printer or peripheral installation & configuration
Training
Network troubleshooting
Operating system update and service pack installation
System maintenance
And much more!


Remote support cost:   $45.00 for the first 30 minutes and $15.00 for each                                                                 additional 15 minute increment

Discounted Prepaid Rates:

Hourly blocks:               1 hour    - $  72.00
                                                    2 hours - $138.00

Monthly checkup - one 30 minute tune-up remote support session per month:                                                           6 month subscription - $200.00
                                                  12 month subscription - $350.00                                                                                                (additional 15 minute increments are $15.00 each)
                                                            

You must have a valid credit card to receive remote support & estimated charges must be prepaid.


To schedule a remote support session, please fill out the following form.
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Copyright 1997 - 2008 ODEC
Dominion Repair Service - Onsite computer & network service throughout Northern Virginia - commercial & residential
Name
Email Address
Desired Time Slot for Remote Service
Phone Number
Description of problem
You will be contacted by email within 24 hours to setup your remote support session, which includes downloading and installing our remote control software and paying by credit card for your plan.
Select Your Support Plan
The Computer Doc
Dominion Repair Service, Inc.
Onsite & Remote
Computer & Network Service

Computer Repairs & Upgrades, Wired & Wireless Network Installation & Configuration, Software Installation, Instruction and Custom Built Systems

Serving All of Northern Virginia since 1996

(703) 768-3510
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Email DRSI
Copyright 1997 - 2008 ODEC